Returns and Refunds Policy
At Kyzzme Boutique, each product is carefully crafted with intention and care. Due to the personal and hygienic nature of lip care products, all sales are final.
No Returns or Exchanges
For health and safety reasons, we do not accept returns or exchanges on any opened, used, or unsealed lip care products.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Be sure to include:
- Your order number
- Clear photos of the item(s) received
- A brief description of the issue
Once reviewed, we will offer a replacement or store credit at our discretion.
Allergy & Sensitivity Notice
Customers are responsible for reviewing ingredient lists prior to purchase. Kyzzme Boutique is not responsible for allergic reactions or sensitivities. We recommend performing a patch test before use.
Shipping Issues
Kyzzme Boutique is not responsible for delays caused by shipping carriers, incorrect addresses provided at checkout, or packages marked as delivered by the carrier.
Final Sale Items
Items marked as Final Sale, promotional items, and discounted products are not eligible for refunds, returns, or exchanges.
Policy Agreement
By completing a purchase with Kyzzme Boutique, you acknowledge and agree to this Returns & Exchanges Policy.